Boeing Employees Credit Union (BECU)
This ended up being a nine day project—I was told by the recruiter that this would be a two month project with the opportunity for extension but discovered on my first day that this was in fact an assignment that was the result of unused budget prior to the year-end.
Nonetheless, in those few days I (a) completed a personal usability audit of the site, (b) conducted a few field studies through observation and interview, (c) drafted and moderated an in-person usability test and (d) compiled a comprehensive presentation. Below is that presentation. It should give you a glimpse into my style of presenting research findings in the past.
** the graphics in this presentation were intentionally blurred out for confidentiality