BECU Usability Audit

Company: Boeing Employees Credit Union (BECU)
Skills: Usability Audit Review, Contextual Inquiry, Moderated Usability Study, Presentation

This ended up being a nine day project—I was told by the recruiter that this would be a two month project with the opportunity for extension but discovered on my first day that this was in fact an assignment that was the result of unused budget prior to the year-end.